Program Description

This 480 clock hour program requires the completion of 16 weeks (days), or 16 weeks (evenings) of study. This program will familiarize the students with skills pertaining to DOS, Windows operating systems and utility programs (both current industry standard version and legacy versions commonly used in the marketplace).

Program Objectives

This program is designed to provide students with the fundamental skills and knowledge to perform basic repair and maintenance duties on a PC containing an MS Operating System, including performing maintenance on a single computer or a networked system of computers.

Occupational Objectives

Graduates of the program may qualify for entry-level positions as a Computer Repair Technician in a business office setting.

Licensure Goal/Requirements: None

 

Program Length/Class Hours

6 hours a day, 5 days a week, 16 weeks, 480 hours

Module Title:		Total	Lecture	Clinical/Lab
		Hours	Hours	Hours
Module ACR	Introduction to Computers	60	20	40
Module BCR	Word Processing and Keyboarding	40	10	30
Module CCR	Microsoft Windows Operating System	80	30	50
Module DCR	Installation, Diagnostics and Configuration	160	60	100
Module ECR	Computer Troubleshooting and Repair	100	30	70
Module FCR	Internet and Browsing	40	10	30
Total		480	160	320

 

Module Description:

Module ACR Introduction to Computers – Students will learn full working knowledge of a PC in a MS Windows environment, and learn how to operate MS Office programs.

Module BCR Word Processing and Keyboarding – Students will learn keyboarding skills and techniques to improve keyboarding speed.

Module CCR Microsoft Windows Operating System – Student will learn common MS Windows tasks, including managing files, applications, media, and how to access the Internet. Students will also learn how to navigate the Windows interface, customize the computers desktop, and work with the file system. Versions are updated as needed based on the needs of the marketplace and business office market penetration.

Module DCR Installation, Diagnostics and Configuration – Students will learn the basic DOS operating system and commands for computer repair. Students will also learn advanced microprocessor troubleshooting. Students will also learn to replace power supplies, perform memory upgrades, and install drivers and basic PC assembly. Emphasis is placed on A+ certification.

Module ECR Computer Troubleshooting and Repair – Students will learn troubleshooting techniques in order to maintain a PC which is in a standalone or networked environment. Student will also learn how to optimize system performance in both the hardware and software functions of the PC.

Module FCR Internet and Browsing – Students will learn how to sign-on to an Internet connection on a PC, and will also learn search engine, email and upload/download protocols.

Course Materials/Equipment: Laptop computer and MS Office software, CompTIA A+ Certification All-in-One Exam Guide (textbook available in English only)

Requirements for Graduation: Students must pass a final exam with a score of 70%, “D” grade or better, along with a minimum of 70% of the total scheduled program hours attended, to be considered for graduation. Internship/externship not required.